How long will it take for the reports to get delivered?
Once the order is made and payment is initiated, it will take 2-12 hours to get the reports delivered. In case the time zone is different, it may take a bit longer. If the purchase has happened during the weekend or on a holiday, the reports will be scheduled to deliver on the next working day.
Can I choose the format in which I want my report?
Yes, we give complete freedom to our clients to choose the report type. You can get the report in Word, Excel, PPT, and PDF formats as per their requirement. Firstly, we will send the report to your given email id in a PDF format. Later, you need to inform our sales representative of the kind of report format you are looking for. In case, if you want a hard copy or printed version of the report, we can send it to you. It might take a week or so to get the reports delivered to your doorstep.
In what other ways can I place the order other than through the website?
You need to place the order in two ways if you are not willing to do it through the website.
Telephone
You can call us on the given number to book your order. Our customer executive will be there to understand your requirements easily and deliver the report on time.
You can mail us your query or your order to our email id. Just do not forget to add delivery and billing details to the selected payment platform. Our customer representative will connect with you in less than a day, and your order will be delivered soon.
What kind of offer do you have to purchase a report?
We bring multiple purchasing options for our clients so that they can suit their requirements completely, and they are simple and budget friendly too!
- Cloud Access- At BRI Insights, we deliver non-transferable and non-exclusive read-only cloud access for a month and fifteen days.
- Enterprise License- All the employees in the organisation get access to the license. To add more, our clients can further share it with any other subsidiary companies or any other companies which lie within the organisation.
- Business User License- At a time, one to five users can gain access within the department or within the organisation of the business user license. Further, it is not allowed to be shared with other employees, even when they are from the same organisation.
- For additional information, you can go through our website and check our Terms & Conditions page.
What kind of payment terms does your company follow?
You need to go through our Terms & Conditions to get a complete idea of our payment process.
Can I take your services even without a PayPal account?
It is not mandatory to use PayPal to pay. You can pay by being a guest user, too.
Is it possible to claim the combi discount if one purchases multiple reports at a time?
Of course, you can enjoy the benefits of the combi discount when you make multiple report purchases from us. You need to contact our sales team to have a better understanding.
Can I change or update my license type after I have bought a specific one?
Yes, you can happily upgrade your license even after you have purchased one.
Why are there issues at times while processing the payment?
Any issues related to payment are, although rare, might happen due to a mismatch of the billing address. Sometimes people add the wrong credit card number, which leads to payment rejection. Some people fail to activate the international payment option and mistakenly use the same bank for the payment. Undoubtedly, it fails.